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One Medical Group

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One Medical Group

Description

One Medical Group’s primary care providers deliver high-quality, hassle-free care through excellent customer service and efficient use of technology.  Convenient and flexible, One Medical is in-network with most insurance plans and offers same-day, on-time appointments, email access to your doctor, online/mobile appointment scheduling, prescription renewals, and now offering pediatrics!  Our Providers are kind and take the time to listen to all your concerns.  Find out what makes One Medical different from a typical doctor’s office and learn more here: http://www.onemedical.com/nyc/doctors/

Your discount: $25 off

$25 off the first year of membership at One Medical Group. Enter promotion code NYCFRIENDS25 on the Membership Confirmation page during registration at www.onemedical.com/nycfriends. Offer valid through 2.14.20.

Reviews (57)

  • Anyone have experience with a ONE Medical PCP for Adults?

    I'm a member of One Medical and I find them very prompt and relaxed. Their offices are nice. Their doctors and receptionists seem less stressed than most other doctors, probably because they don't have such a production line of patients. I saw Dr Vijayakumar once and she was very nice. They have an app where you can book with any available doctor and they usually have some pretty soon.
  • One Medical for Pediatrics - Carrie Bowler?

    We had the same Dr and she was amazing. She picked up on a heart murmur that nobody else had, when my son was 8. I loved that it wasn’t dressed up like a little kids office, but that’s just me ? I find getting appts easy as long as we are flexible on who we see. I don’t think it’s the right place for anyone who only wants to see one doctor, in one location. Having said that, we always got to see our son’s Dr as needed, to treat and follow up on specific issues. But for general stuff, it’s luck of the draw. Our whole family are members.
  • One Medical for Pediatrics - Carrie Bowler?

    We were one medical pediatric patients for a year. They were the only pediatrician we could get into in a timely fashion when our previous pediatrician stopped taking our insurance. Carrie Bowler wasn’t the doctor, our doctor left to pursue another career. The one thing that bugged me was that it didn’t feel like a pediatricians office. They don’t have a pediatric specific exam room so it always felt kind of cold and uninviting. That said we only saw them twice, once for an 18m and 2 year visits.
  • one medical

    I’ve used them for six years now and am very happy. It’s true that it can sometimes be hard to get immediate appointments, and wait times spiked for on demand video consults during the pandemic, but they’ve been amazing with helping me centralize and systematize my healthcare. Especially now that they've partnered with Mt Sinai, referrals to specialists and data sharing are quick and straightforward, and I feel like my doctor has a good overall view into what's going on holistically. It's also great to get automated reminders for regular health maintenance stuff like annual physicals, and checklists after appointments with the things I'm supposed to follow up on. My kids go to a different pediatrician, but I also keep One Medical memberships for them so that we can do the instant video consults whenever there's a weird rash, injury, or sudden illness. And we've also used the Park Slope pediatric office as backup when we need a quick sick visit and their regular office is booked out.
  • one medical

    I’ve loved it for myself, but have a separate/private Ped for my kids. What I love is the convenience of being able to email my doctor through the app (he usually replies within hours), refill requests in the app are done within hours, everything is on site, there are locations all over BK and Manhattan. I’m healthy, but utilize them for a lot of things (IUD, dermatology, vaccines, X-rays, lots of random meds). I give them a 9, based on my experience.
  • one medical

    I had One Medical for a couple years and as other responses had indicated, they were fine for annual physicals and such. Initially. However, they went downhill fast. They were a nightmare for billing. The first annual well visit, I had a sniffle so the PA asked about it. Instead of a physical, they billed me for a sick visit using some code that ran up my charges (not covered by insurance). The PA literally asked me if I was sick, I replied that I just had a sniffle, and she suggested OTC medication (unsolicited, mind you. There was nothing I could do to stop her). It took me weeks of several back and forth’s with Billing, only to give up and pay the extra charges in the end. On another visit (I thought the first was a fluke I guess), I asked for the full panel of lab work (covered by my insurance) instead of the abbreviated one they usually run. I double checked and they promised they would. Of course they didn’t. There was one test on the full lab work that I track due to family medical history. They told me I had to give more blood. Sure, that was fine by me. But afterwards, I got a bill for lab work no longer covered by insurance because the lab work is only covered once per year. Needless to say, they cost me so much out of pocket for work that should’ve been covered. I had only signed up with them at the time because I couldn’t find a good PCP at time and they supposedly offered additional amenities. Turns out those amenities either didn’t exist (eg billing) or is something every person should get without paying a membership for (eg regular wait times). Nothing concierge medicine about One Medical. The membership fee is just a way to make more money but not invest in their patients. I’ve stopped using them for a few years now and have drifted practice to practice since then. I used Sports Medicine of Chelsea for my PCP services initially and liked them for routine stuff. In the last couple years, I have found Weill Cornell (first for OB and pediatrics and now for PCP), which btw is way better in the areas One Medical claim to be good at (that members are supposedly paying for). Loyal to Weill Cornell now.
  • one medical

    Hi, I had a similar experience at one medical. They were wonderful for routine medical care, like annual physicals and basic sick visits. Really nice offices and snacks on hand for blood draws etc. But luck would have it that toward the end of my annual membership period, I was negotiating health issues that would later lead to a diagnosis of endometriosis and an injured shoulder that would later require surgery. Coordinating all the communication between various specialists and one medical was a nightmare. Information and test results were falling through the cracks, and it was so frustrating. I’ve heard they’ve since partnered with a hospital system, so that might have eased a little. Tl;dr: one medical is great if you’re an adult who only needs routine medical checkups, but a pain if you need any kind of specialized care.
  • one medical

    In my opinion, OneMedical is fine if you have no medical conditions and are basically just using it as a glorified urgent care. It’s very clean and pretty, always runs on time and they have convenient features like walk in vaccination hours and on demand telehealth visits. However, it is somewhat impersonal and it is literally not possible to reach someone on the phone there. All communication goes through the app and someone might take a day or more to respond. It was fine for my husband and I who had the fee covered through my employer. We did however have an absolutely horrific experience with the pediatrician at the PS location that has led us to completely swear off this practice. I have no confidence that if something more serious were to come up with our health that they would be able to effectively treat it and that’s not a risk I’m willing to take.
  • ISO: Concierge Doctor

    We've been at One Medical for a few years and I don't think it has been as great for us. I'm sure it works well for many people, but just wanted to provide another perspective. If you think you'll be able to get quick care when needed over on Union street, we haven't found that. It is usually difficult to get an appointment at the Park Slope location. It doesn't seem to be regularly staffed with people who are there every day. I think a few doctors, PAs, and nurses cycle in and out of the location and other offices. I just checked the app and the next available appt for my dr who knows me and my history is 6 weeks out. There are a few appts available this week in Park Slope with other providers. But I have found in the past that I needed to go to a Manhattan location for prompt care. When you don't feel well and don't have extra time that doesn't feel like what I thought concierge service would be. It just feels like a big practice with bigger Manhattan office. You probably don't need to pay an annual fee for that.
  • ISO: Concierge Doctor

    Second for One Medical! Their staff is very friendly and organized. I’ve gotten great care over the last 10 years. They do 24/7 phone calls and have an app that allows you to connect with a doc within a few hours. It can be tricky to find an appointment for my favorite doc (Cary Bowler) but I’m always able to get an appointment same day within a reasonable distance with someone else. Haven’t had a bad experience, yet. The longest I’ve waited in the waiting room was 15 min. Most of the time, I wait for 2 min. Prescription refills are super easy and they were able to refer me to great specialists. They do bloodwork on site, the lab hours are in the am and the pm so most of the time they can just get the sample after my appointment. Otherwise you can just walk in. Same for flu shots. I have found that the yearly fee is more than worth it.
  • ISO: Concierge Doctor

    I also love One Medical! I see Nandini at the Park Slope location as my PCP. I’ve used the Cobble Hill location for last minute appointments as well. I love their video chat service- I called them when I was having some severe vaccine side effects and it was really reassuring to be able to speak to a doctor right away.
  • 2 year blood test recos?

    I had a nearly ideal experience with Ellie at One Medical on Union Street (yes, there is a yearly fee of a couple hundred dollars, but they otherwise takes most insurance). There's also another wonderful nurse there named Corey who is good at blood draws too. We've had a negative experience with two other clinicians there, so I recommend one of these two. They have a whole routine and tons of stickers and show you how to hold your kid in your lap while explaining each step and making it (sorta) fun.
  • Psychiatrist knowledgeable about medication for breastfeeding parent

    I ultimately found working with a General Practitioner doctor to be the most helpful for what I needed and the best option with my insurance. I saw Meredith Peeke at One Medical in Park Slope.
  • General Practitioner Recommendation?

    We love everyone at One Medical. Well worth the annual fee.
  • Gynecologist for when you're done having babies?

    When I first moved to NYC, I was very surprised to find that primary care doctors here do not typically perform standard gynecology as well (such as paps). Then I found One Medical, and I once again have a primary doc who is comfortable with all of my specifically female needs. Additionally, when my doctor has been unavailable, the other docs I’ve seen with the practice have been great. My husband and I have also been very pleased with every referral we’ve received from our One Medical doc, and that has been beyond valuable. Our specific doctor practices in Manhattan, but One Med has a Park Slope office. Since we’ve been happy with all One Med docs we’ve seen in Manhattan and Brooklyn, I’m comfortable referring you to that office despite only having used it once.
  • Primary care docs and One Medical

    I went to One Medical back in Feb to follow up on a back injury. I met with Dr Burke and was quite impressed.
  • Primary care docs and One Medical

    I joined One Medical in January because I wanted a PCP to help track non-urgent and preventative care, and hadn't been impressed with my (admittedly scattered) PCP experience elsewhere in my 6 years in NYC. I had a good first appointment, and they made time to talk about my concerns and set up referrals for me. I was most impressed though when a few months later I got tested for COVID-19 and antibodies at City MD and was returned some confusing and unexpected results. I called One Medical's telemedicine channel, and the nurse practitioner spent 15 minutes discussing not just the possible epidemiology of MY results with me, but the results of other people in my household who were not One Medical members, and the likely risk/exposure of my (still untested) child. She then scheduled me a follow-up test at One Medical the following week, for which I only had to wait 2 minutes (as opposed to 2 hours at CityMD) and received my results 36 hours later. It was a level of care and attention I haven't experienced anywhere else in the US healthcare system, and I wish it was accessible to people without having to pay to join a private network (on top of insurance, copays, and everything else).
  • Primary care docs and One Medical

    I really like one medical! The ease of scheduling, communication with the various providers and overall customer service is really worth it in my experience. I see Dr. Bowler at the park slope office as my primary care doctor but have seen many others and have never had a bad experience.
  • Primary care docs and One Medical

    I love love One medical. I picked a pcp in Park Slope but honestly have never met him. I ended up going to a Manhattan dr near work and we hit it off. I now see him virtually. One medical has a ton of doctors, great customer service and fabulous facilities.
  • COVID Testing with One Medical?

    I’ve been trying to book at the Brooklyn Testing Site: there are no appointments available, and I’m told the site is being phased out. There are also no appointments available at the Union Street location. The only availability for this week is at the testing sites in the other boroughs. Hope the Info is useful.
  • COVID Testing with One Medical?

    Hi - We just went to the One Medical Brooklyn testing location and it was great. We had an appointment and got both the antibody and PCR tests done and were in & out in 10 mins. The PCR test was a swab and very quick and painless and the antibody test was a quick blood draw.
  • COVID Testing with One Medical?

    I went to the Brooklyn site last week and it was great! There were only about two other patients there so it was easy to maintain social distance. The staff was super helpful and friendly and organized. It only took about 10 minutes to sign in and get the antibody and Covid tests. They said the results could take up to 5 days, but I got the results for both tests the next day.
  • COVID Testing with One Medical?

    I did this at the dr. giffith ave location last week. It was smooth. They enforced social distancing, had separate queues to encourage separated parties, everything was repeatedly sanitized, and we were in and out in 20 minutes.
  • Where to take toddler for bloodwork

    Our whole family got bloodwork done at One Medical on Union in Park Slope. It was an extremely positive experience. You can sign up for a free month and won’t be charged after the 30 days are up. “GETCARE30” I think if you have insurance or not. A friend of mine who doesn’t have insurance went to CityMD and got tested for free and he doesn’t have insurance. Said it was great too. https://www.onemedical.com/blog/live-well/covid-19-testing-one-medical
  • Peds blood draw lab

    We had a really good blood draw experience at One Medical. I know you have to be a member but maybe you can just join for the draw and then quit (they prorate the annual $200 membership fee).
  • Doctor via Skype

    One Medical can do this. I used them recently (Dr Berk right next to the coop) and they were great.
  • Adult doctors practice?

    One Medical is awesome, although they charge a subscription fee of a couple of hundred dollars. Lots of doctors, same day appointments, can go to any of their many practices. They have an app for booking appointments and calling their nurses if you have any questions out of hours.
  • experience with one medical in park slope?

    Love One Medical - well worth the annual fee. I have used their video service to chat to a nurse practitioner and got a prescription sent without having to physically go in - amazing service!
  • experience with one medical in park slope?

    My husband and I use One Medical for ourselves and our 6 week old son is a patient of Dr Hsus at the Park Slope office. We have loved One Medical for years for ourselves and so far feel exactly the same way about our sons experience. We are first time parents so have nothing to compare to but Dr Hsu is wonderful - intelligent, level headed, a good listener and caring. The practice is really set up to support parents and make sure your kid gets the care they need with as little inconvenience to you as possible. Appointments are easy to get and aren’t rushed, you can email with your doctor, they have a 24 hour help line staffed with pediatric RNs and in the event of an emergency (one that wouldn’t require the ER that is) they can get your appointment very quickly (for context they apologized we had two wait three hours to get in when our son was having some minor issues). Their offices are clean and you never have to wait more than a few minutes which is convenient, but also means u and ur kid aren’t hanging out in a germ infested waiting room begging to get sick for an hour. All in all, cannot recommend them highly enough!
  • experience with one medical in park slope?

    I love love love one medical as a practice. I take much better care of myself now that I can book online, go to a pretty space, and have zero wait time. That being said I don’t have any experience with the pediatrics. But my husband and I are total converts and wish we had started earlier - too many years of skipping routine care as other dr offices were not as convenient or easy.
  • Pediatricians in Center Slope

    We also loved One Medical and only switched to Tribeca Peds (with which we are not happy, can provide more about our experience offline for those interested) because OM stopped taking our insurance.
  • Pediatricians in Center Slope

    We switched to SSP from One Medical and I really miss One Medical! My only complaint with them was that occasionally, we couldn’t get a same day sick visit. However, we expressed our concerns and they made it easier to get same day sick visits. A major advantage was that we could go to their tribeca office on Saturdays, which helped us avoid urgent care on the weekends. Their video visits were also an invaluable resource and helped us avoid going in to the office to see a doctor when our kid was sick. I was always glad to stay home if I could. I think this service is absolutely worth the annual fee. We only left because they dropped our insurance.
  • GP recommendations?

    Can’t say enough good things about One Medical. They have offices in Park Slope and all over manhattan.
  • One Medical

    Another huge fan of One Medical here. Before joining them, I would tend to ignore health issues because of the sheer inconvenience of it all. Now I’ve used their video chat, taken care of niggling issues sooner than I otherwise would, and love the fact that they check in to follow up after an appointment themselves. It might be the most impactful act of self care I’ve done recently.
  • One Medical

    Personally, I am a huge, huge fan I have been using them for 5 years and see a doctor downtown in the financial district who is probably the best primary care doctor I've ever had. I love how easy it is to schedule things, how well connected she is to other doctors and specialists in the city AND how incredible One Medical has been at managing my insurance company and referrals.
  • One Medical

    I cannot enough wonderful things about One Medical! Their customer service is incredible. The App and ease of making appointments, getting RX’s and just being able to engage with a doc about small questions is incredible and invaluable. Their huge network provides flexibility for emergent situations as you can go to any location/doc even if it’s not your PC. I really really love them.
  • One Medical

    I’ve used them for prob 5 years and I’ve only ever been very happy. I got sick mid-flight, NYC-SFO and I made an appt w someone as soon as I landed in CA. I was able to go to the office directly from SFO and it worked out perfectly. Everything is NYC has been excellent for me, too. I recommend you find your preferred “home office” and make sure those Drs are taking new patients before you sign up for the membership.
  • Looking for a female primary care doctor

    If you can swing the registration fee, One Medical is pretty great. Same-day visits, all records coordinated online, all test results visible on the app, on-site bloodwork lab, lots of office locations in brownstone BK and Manhattan, no wait in office. The downside is that they have no speciality doctors ... I recently hurt my shoulder and couldn’t go there for ortho or PT visits, but they were happy to refer.
  • Pediatric Recommendations in Northslope

    If you want something similar to Tribeca, but with a single, wonderful pediatrician, I highly recommend One Medical.
  • One Medical Pros/Cons

    Overall, I like it too. Pros: same-day appointments, easy to make appointments through the app, video chats with medical professionals (utilized a bunch when I wasn't sure if I needed to come in to the office), appointments are always taken on time, which is huge for me. Cons: not great if you have a medical issue requiring specialists or more in-depth care. You tend to get bounced around a lot between different providers depending on who is available that day and there's never a guarantee your "primary" provider will have near term availability. It's great if all you need are physicals and occasional visits for illness though.
  • One Medical Pros/Cons

    I love one medical. I hate (really hate) sitting in a waiting room. I never wait at one medical. Appts are easily made with the app. Records can be accessed on the app. All the doctors/providers are great and helpful. The fee is so worth the time I used to spend in waiting rooms and the weeks it used to take to make a routine visit (that I can now get same day or next day).
  • One Medical Pros/Cons

    My wife and I have been with One Medical for a while and think it’s well worth the membership fee. We’ve almost never had to wait for a scheduled appointment, the quality of care is excellent, and since we travel a lot for work, I’ve also had occasion to go to an office in another city when I needed to, which is super convenient.
  • One Medical Pros/Cons

    I've been a member for a couple of years now and love it. I work in midtown so can pretty easily hit many of the locations and as a result have no trouble getting appointments on short notice and at a time that truly works for me. There is very little waiting involved in visits. I've never had any billing issues. I've had good/timely responses corresponding with providers online. I definitely recommend, and I can't think of any negatives aside from the membership fee.
  • One Medical Pros/Cons

    I like it. Not sure I love the $200 / year fee, since I am a pretty healthy person and rarely go to the doctor, but i can attest that it is super easy to get appointments and there is not a wait when you get there. For me, when I am sick, that means a lot.
  • Re: One Medical ?

    My husband and I have been members of One Medical for about 3 years now. We love the convenience of booking an appointment via the app, love the fact that we can see doctors at any location across the US and all the doctors will have access to our medical histories. We also signed our daughter up when they got the Pediatrician at the Park Slope Office. Dr Hsu is wonderful, in fact all the doctors I've interacted with are wonderful. With a preschooler we have used the video consult multiple times and it is very reassuring. If you can afford the yearly fee it is totally worth IMO.
  • [Spring2016Babies] Adult doctor in area?

    Huge fan of One Medical! You can almost always get a same day appointment and can also diagnose basic symptoms over the phone if you can't come in.
  • [Spring2016Babies] Adult doctor in area?

    Another vote for One Medical! They are fantastic and convenient. Having video chat capabilities to discuss and call a prescription totally saved us when my husband had sudden onset debilitating vertigo earlier this year. He couldn't have gotten himself anywhere! But the doctor on call was great on video, called a prescription, and that was enough to deal with the symptoms so he could get himself to their office. So grateful! Good luck!
  • [Spring2016Babies] Adult doctor in area?

    Our whole family goes to One Medical and we love them! The doctors are great and the convenience can't be beat. I find they are very much worth the annual fee.
  • Where can I get a TDAP (whooping cough) vaccine?

    I got mine while pregnant last year at One Medical. You probably need to be a member to get there though.
  • [January2017babies] Primary Care Doctor

    I just had my first appointment at One Medical. It was good! The appointment started exactly on time, the doctor (Dr. Berk) was attentive, helpful, and clear, and the receptionist was very friendly and easy to deal with. On the whole, a positive and uncommonly convenient doctor experience! Dr. Berk mentioned that several of the doctors in the Park Slope practice, including him, are family doctors and could see our daughter as well. We don't want to leave our pediatrician right now but it's nice to think that the whole family could share a doctor at some point. At the moment, Park Slope is the only branch of One Medical that sees children. (review submitted May 2017)
  • [January2017babies] Primary Care Doctor

    I've been part of the One Medical group for a few years (first in Boston and now in Park Slope) and I've found their services to be awesome. Appointments are always on time if not early, scheduling online is a breeze, they have a 24hr sick line along with an app that you can video conference an MD on and also refill rx's. The Park Slope office is clean, comfortable, stocked with diapers and feminine products and also has a nursing room. The front desk staff are super easy to work with and always have a smile on their face which is amazing. My daughter sees the pediatrician, Dr. Hsu, and the care so far has been great. With that being said we haven't had any issues (knock on wood). (review submitted May 2017)
  • [January2017babies] Primary Care Doctor

    I second One Med! Granted haven't had any serious issues but so easy to schedule appointments for a sore throat, cold, etc! Worth the $$ I would say. (review submitted May 2017)
  • [January2017babies] Primary Care Doctor

    I go to One Medical and love it. The office is very pleasant (water, wifi, comfy couches, amazing bathroom & nursing room - at least the one on Union Street). All of my appointments have been on time, if not early! And I'm in and out at the scheduled time, which is so very helpful. No complaints on the medical staff either. I had to do a glucose test 6 weeks after my baby was born, and it was amazing to be able to wait in the private nursing room for the 2 hour period with the baby. (Review submitted May 2017)
  • Re: ISO: Primary Care physician in South Slope or Park Slope

    I love One Medical. Our whole family goes there (2 adults, one toddler) and we love the doctors. We find it is worth the fee, but it is a lot of money for the whole family. We get 24/7 care through the phone line and video visits, which has been incredibly helpful with a baby. They have offices all over the city and all the doctors are great.
  • One medical

    I love One Medical - I'm a huge fan, as I love the flexibility of scheduling my own appointments, with choices to switch to locations near my office or my home. at the Park Slope branch, I've been to Sarah Baker (I was there on a sick visit, and I liked that she heard me when I said I'd like to avoid antibiotics / be conservative w/ medication); and Sarah Grissom (for an annual check-up, so she was fine and nice).
  • Re: Kind of hate my pediatrician? Venting and looking for advice

    One Medical has a 24/7 hotline with doctors and nurses available to answer questions and troubleshoot. They have amazing bedside manner! You would never get chastised for calling.
  • One Medical

    I've been using them for about 5 years and have been very happy. They are great at getting you in when ever you need and I've never waited when I have an appointment. They are also very good at emailing referrals, Rx, etc. I've been mainly using the office in the Meatpacking, but have occasionally used others. I heard they are opening one in Park Slope!