Jacqueline Frank

Reviews (3)

• Mortgage broker

  January 2024

  Jacqueline Frank was amazing. We had a delay at closing and she managed to lock in an even lower one when we got to closing. Dial forward a few years and the bank offered a deal to lower the rate for $x. I ran it past her to see if it was worth refinancing vs this deal and she said to take the deal, it wasn’t worth the cost to refinance (despite the commission she’d presumably earn). Now I can never move, of course, but happy to send people her way.

• Iso:mortage broker

  September 2020

  I had a bit of a frustrating experience with Jacqueline Frank, having applied for a refi in Sep 2019, and ultimately coming up empty-handed. I had my paperwork ready to go and turned things around right away, but rate.com just seemed to keep dropping the ball. I was in underwriting in October but they kept coming back (after long delays, or with me prodding) needing more info, and this kept up until well into COVID season, when they weren't able to offer the full loan amount due to changed guidelines, sigh.

• Mortgage Broker Recommendations?

  August 2019

  I had a great experience with Jacqueline Frank. Super helpful in walking me through everything and when things got delayed, she managed to get the rate down another .25%!! I was getting a beyond super mongo jumbo loan amount so I was over and above anxious about the whole thing and she made it as easy as it can be.