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Care.com

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Care.com

Description

Online community for finding a match to your child care, senior care, pet care, housekeeping, etc. needs.

Reviews (21)

  • Nanny Payroll Services?

    We have used Home Pay for about 4 years and have been very happy. I pay $1000/year for the service, which is broken into four quarterly payments of $250. It's been super easy to use, plus they are very communicative about changing laws and how to abide by them (lots of covid protections for our nanny).
  • SitterCity or Care.com - does anyone use these or have advice?

    I have used care.com in the past and had a great experience. You still have to do the work yourself, and it’s best to pay for the upgrade. The last time I used it, I contacted and interviewed at least 10 people, and only found 1 I actually liked, so the whole thing can be a little time-consuming. I looked at it more as a jumping off point, not a quick solution.
  • SitterCity or Care.com - does anyone use these or have advice?

    I’ve never used care.com but there has been some iffy behavior that Care.com has come under fire for lately )not getting candidates as it promised). https://www.wsj.com/amp/articles/activist-urges-care-com-to-explore-sale-11565871131 https://www.foxbusiness.com/business-leaders/care-com-ceo-to-leave-post-after-background-check-scandal.amp
  • SitterCity or Care.com - does anyone use these or have advice?

    I have used Care.com and Urbansitter.com to look for afterschool babysitters, and generally found higher quality applicants (and more applicants in general) on Urbansitter.com.
  • Any one used care.com

    I just used it to find a sitter in CT for a wedding and she was great. I did my research and called 2 references for her.
  • Any one used care.com

    I had a few bad experiences too — nannies grossly misrepresented with little to no experience with babies and way too many messages. But, I did find it helpful when traveling.
  • Any one used care.com

    Agree - be super specific and be prepared to have to sift thru a lot of applications! Hit or miss! Sort of like online dating
  • Any one used care.com

    I had a bad experience. Applicants submitted a form letter application even though they didn’t meet my specifications. I had dozens upon dozens of applicants to sift through and it was a huge time-suck.
  • [Summer2016Babies] Anyone used UrbanSitter while traveling?

    We use care.com. Tip-- do NOT put an ad. Filter canditdates yourself. It will save time from hearing from random people who haven't even read your posting.
  • Sittercity vs care.com

    I just recently found a back up babysitter for afterschool pick on Care.com. At the time I was using both sittercity and care.com. They are pretty much the same in fact you will find the some sitters are using both sites at the same time to find jobs.
  • Beware of Care.com

    I'm sorry this happened to you. I love the person I found on care.com and the ease of their website. I signed up for a month and somehow was lucky enough to catch that it was an auto-renew. I cancelled before I was charged for a subsequent month. Just make sure you cancel the day before it renews and you'll have no issue. Great website overall.
  • Beware of Care.com

    The same happened to us. Seems unfair to prey on overwhelmed and busy parents. We got charged unbeknownst to us for a few months before we noticed it on our statements. Too busy to try to fight it. Lesson learned for others here. If you use care.com, make sure you cancel immediately after you found your nanny or caretaker.
  • Beware of Care.com

    We actually had a good experience with Care.com. Located several good candidates through their service, appreciated that they offered background checks, and hired someone we ended up loving. Oh--and cancelled at the end of the first month so we didn't get hit with a renewal. I agree that they don't make the automatic renewals as obvious as they might, but as long as you're aware of the issue and cancel when you're done, I think Care.com provides a very useful service at a reasonable price.
  • Beware of Care.com

    Maybe I'm the only one who has fallen victim to this, but I just wanted to put out a warning about Care.com. We signed up for Care.com in March to find an afterschool sitter. They give options for a 1-month subscription, 2 months, etc. I signed up for one month. Like almost everyone, I clicked "accept" to the lengthy terms of use section. Apparently, buried in there was a provision that said my credit card would be charged every month from then on unless I cancelled. Having recently had a baby and juggling 2 FT jobs, 2 other kids, etc. we didn't realize they were continuing to charge us each and every month since then. Why even provide options for different types of memberships then when, in effect, you are signing up for forever regardless of what option you choose? Care.com won't give me my money back even though they can plainly see that we haven't used the account after that first month. Because the official "terms and conditions" say that they are going to charge us, my credit card won't even allow me to dispute it. Hopefully no one else falls victim to this trap, but we are never using Care.com again.
  • Re: Care.com

    We found our amazing nanny through Care.com. I was actually a little freaked out about using it at first (I felt like I was on a dating website...) but we found the absolute best fit for our family through the site, even after interviewing a whole bunch of nannies recommended on the PSP list serve. We also had a bunch of specific requirements (part time, on the books, etc), and it was pretty easy to just look for folks who met those requirements. I ended up contacting a few via email but only ended up following up with references and an interview with our current nanny (now, for over three years) who is absolutely stellar and who had amazing references. So, we ended up having a very good experience using the service.
  • Re: Care.com

    I have used Urban Sitter and Care.com - with mixed results. We have a lovely sitter who we met through Care but ended up using the Urban Sitter app because it was SO MUCH BETTER as a way to contact her and figure out availability quickly. Both sites have the same issues: it's hard to judge the "fit factor" from the online postings, and setting up "get to meet you" dates is a really great idea. I've gotten emails from both sites saying that members had been removed for violating this or that, which is nice, but gives one the heebie jeebies because you know simple word of mouth isn't vetting candidates the way the sites are. Most of our initial meetings have been really underwhelming (even after doing phone interviews first), but if you exclusively go after ones that ask for a bit more money and have realistic, multiple good reviews, you'll likely have to meet/interview fewer of them before finding great matches. In the end, I liked Urban Sitter best for simple every now and then sitter needs, and care.com because it seems to cast a broader net in NYC. I guess that's a cautiously positive review of online babysitter dating in general?
  • Re: About care.com? Opinion?

    I found my nanny on care.com and have been very happy with not only her, but the ease of the site. I only paid for one month. Some advice when using this site: Post a job - Create your own job post, you could spend days sifting through profiles. Post a job, and those truly interested will contact you. Create a separate email account that you will connect with your care.com profile. You will get inundated with responses, you don't want them all going to your personal email. Email with those that interest you first, make sure they are serious by responding to your emails. You will get a sense of their communication skills as well, which we all know is important with caregivers. Meet in a public place for an interview, face to face without your child and follow your gut. Good luck!
  • Re: About care.com? Opinion?

    I found two great sitters through Care.com. The only annoying thing was that although I had posted that I was looking for a part-time sitter, I got many applicants that were looking for full time work (and one who wanted to be a live-in nanny). You will get a lot of applicants, but there is a way to be specific about criteria and that will lessen the amount that you have to weed though. For the most part I've been very happy with the service and I would recommend it.
  • Re: About care.com? Opinion?

    I live in NJ but have found good candidates on sittercity. I like how I can see a picture, resume & background check right away. I found lots of part time babysitting candidates to interview. I found care.com to be good too, but (out here anyway) there were more cleaning candidates and full time nannies looking than part time sitters. Also check the costs of each service! I thought I had unsubscribed to care.com but then was charged $70 (!!) for a 3 month installment of my membership. I've double checked the cancellation now but that was not so helpful! Finally it did seem that a lot of people would be excited to meet with me and then did not show up for the in-person interview. Guess they may get lots of responses?! That was my biggest frustration. But my current sitter (and the ones I used past few years) is from sittercity.
  • Re: About care.com? Opinion?

    I found a great babysitter through care.com. I emailed TONS of people, and interviewed at least 6- so there was a lot to sift through. But ultimately I ended up with a terrific babysitter whom I never would have otherwise met. I loved that you can read their profile and see their picture, that you can choose based on location, and that you can determine your hourly rate. I also liked the background check- but do call references of course!
  • Re: About care.com? Opinion?

    I found a terrific sitter through Care.com. We also had several interviews with other possible sitters through them, and many of them seemed hireable. You should expect to get over 100 applications for even a part-time or temporary job, so you have to do some sorting, but if you trust your instincts and do the homework to check their references you should be able to find someone great.