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    New York Presbyterian - Lower Manhattan Hospital (formerly NY Downtown)
    New York Presbyterian - Lower Manhattan Hospital (formerly NY Downtown)
    Street:
    170 William St
    City:
    New York
    State:
    NY
    Zip Code:
    10038
    Phone:
    (212) 312-5000
    Neighborhood:
    Manhattan

    Review and Rating

    Reviewed by 2021Review
    On 18-Apr-2021
    Subject:  Review from the 2021 Birthing Experience Survey
    Comment:  NYP Lower Manhattan is a small hospital without a lot of bells and whistles. I delivered all 3 of my kids there. For two out of the three, I was able to get a private room and found that in that context all the nurses and staff were incredibly friendly and helpful. For one of my 3 kids there were no single rooms available so I had to share with someone else and my husband was not allowed to spend the night. In the context of the shared room, I felt that the staff were not as friendly and helpful, and I thought it might be because it is harder for them to do their jobs when no one really has much privacy or space. Each time a lactation consultant came before we left the hospital to help with breastfeeding and was very helpful. Overall we had a good experience, except that sharing a room is definitely less than ideal for all involved.
    Reviewed by 2021Review
    On 04-Apr-2021
    Subject:  Review from the 2021 Birthing Experience Survey
    Comment:  Great!
    Reviewed by 2021Review
    On 07-Feb-2021
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Birthing room was huge and super nice, recovery room was tiny (got lucky with no roommate). All the doctors and nurses were super nice and helpful. When we delivered, partners had to go home 9 pm-9 am which was tough.
    Reviewed by 2021Review
    On 07-Feb-2021
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Attentive and caring staff, great food. Visitation of partner during covid was unfortunately limited to daytime visitation hours which was devastating to me as a first time mom recovering from an unplanned c-section.
    Reviewed by 2021Review
    On 07-Feb-2021
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Very good, nurses were wonderful, overall good experience
    Reviewed by 2020Review
    On 27-Nov-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Wonderful post-delivery experience in a private room (you have to request to be on the list for one and may have to start in a shared room if one is not available). Everyone (housekeepers, food servers, nurses, lactation consultants) went above and beyond to make sure we had what we needed. We felt well supported and as comfortable as can be expected after a c-section...
    Reviewed by 2020Review
    On 27-Nov-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  This was my second time delivering at NYP Lower Manhattan. The hospital is a bit run down but the care has always been great. If you want to be guaranteed a pristine private room, this is not your hospital, but the nurses and PAs genuinely seem to like each other and be a strong community. No complaints, would deliver here again.
    Reviewed by 2020Review
    On 27-Nov-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  We had a great experience at NY Presbyterian LOMA - It's just across the bridge. My husband and I arrived around 3/4am after a few hours of intense pain and what seemed like no break in contractions. I actually did not think I was in labor but that something was wrong. I was throwing up immediately when i arrived and was taken in immediately and given a room that looked like an entire suite. I still have no idea if we just got lucky or if other L&D rooms were like that. During the tour I took they were full so we didn't get to really see rooms well. The nurses were all great. There were no private rooms available once I delivered, but they set us up in a shared room where no one else was. We got lucky and no one else came (even if we had to stick to our side of things) - it made that first day and night so much more comfortable. By the next morning - our first full day with the baby, a private room had opened up and it made for that day of visits and resting so much better. I felt cared for but also was given space to just be with my daughter. The bathroom situation could have been better - the only shower I took was in a shower room - even the private had a bathroom but no shower. Luckily, I was alone in there but the experience could have been nicer after what I'd gone through. The L&D at NY Pres LOMA is smaller than many of the other main hospitals in the city and I liked that everything felt a bit more familiar and intimate.
    Reviewed by 2020Review
    On 27-Nov-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Amazing nurses and staff. Everyone was so nice, supportive, and we had a great experience
    Reviewed by 2020Review
    On 11-Nov-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  "The L&D experience was great at NYP lower manhattan - the staff from the nurses to the PAs were very respectful, professional, courteous, and helpful. They did a great job monitoring me and explaining all the processes clearly. The anesthesiology dept was also great!However, the post-partum unit at this hospital is very lacking. There are only 5 private rooms and it's now just first come first serve, you cannot even pay for it. The shared rooms are atrociously claustrophobic and it's very awkward and embarrassing to have to share a bathroom with someone while you are at your most vulnerable. Your partner cannot stay after 9pm and it's hard to do it alone at night. The nurses are not very warm and don't come in to check on you unless it's to force you to express colostrum. If you use the call button, they'll send in an aide who doesnt know what they're doing and can't help anyway. If you call the nurse with the number they provide, they often don't show up until 20 min later.Hospital is ""baby friendly"" which means they really push breastfeeding. There are LCs and dietitians that come to see you to give you advice, and they were great, but they don't tell you about other options. If your baby cried bloody murder b/c your milk isn't in yet, the solution is just to attach the baby to your boob constantly. I left the hospital having NO CLUE how much to actually feed the baby and had to wait until my pediatrician appt to learn more.They also encourage rooming in, so you can bond with your baby, which is great. Except you just went through a major surgery/L&D experience and your body needs rest. So all in all, if it weren't for my doctor delivering at this location, I for sure would not consider going back there."
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  BIRTHING CLASS: NYP Presbyterian Lower Manhattan - Half day, short enough that it wasn't consuming but covered all the basics. Also free.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Excellent staff. Delivery room was nice with great view. Postpartum room was very cramped and felt dirty.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Felt like a hotel stay due to the incredible care provided by nurse staff. It was like a 3 day 101 course for having a baby. Highly recommend the private room if you can get one. Food was decent. Room and bathroom were very clear.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Great staff. A few really large and new labor and delivery rooms in rotation from when they used to have a birth center. Other L&D rooms are fairly standard.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Amazing. My first was delivered at Maimonides and I didn’t have a great experience. My experience at NYP Lower Manhattan was night-and-day compared to Maimonides. I felt very well attended both in L&D and postpartum. And I delivered during the pandemic and while the city was under curfew from the BLM protests. Baby had to spend four nights in the NICU and I stayed at the hospital the whole time. The room was a double meant for sharing but the population in postpartum was low enough that sharing rooms wasn’t warranted. You have a designated nurse in postpartum who you can contact directly by phone. The food was great and you can phone in your order anytime, eat as much as you want. I had no issue at all and the nurses were diligent about staying on top of pain medication schedule so I didn’t have to.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I have had two great birthing experiences at NYP LoMa. Only issue is the second time there weren’t any private postpartum rooms available during the two nights I spent there. But no issues with the actual labor and delivery- big private room for that with helpful nurses and intermittent monitoring, as requested. No one pressured me about an epidural until I asked for one, and then they made sure I got one immediately.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  This hospital is old and not super nice, but was totally fine.
    Reviewed by 2020Review
    On 18-Jan-2020
    Subject:  Seeking Child Birthing Class
    Comment:  I delivered 2 at NYP LOMA. First was at the Birth Center (now closed) and second at reg L & D. You didn’t ask about BFing, but I’m writing to see if you can sidestep the IBCLC nightmares other posters experienced at the hosp (They have 2, possibly hiring a third). How awful! Ask for Nahyra. She helped me with both kiddos and I found her very knowledgeable and supportive. Her use of humor helped me bring down that anxiety. It’s maddening to picture an IBCLC treating new Moms the way someone did. I sure hope it wasn’t her bc I saw her twice and had a different experience.
    Reviewed by 2020Review
    On 18-Jan-2020
    Subject:  Seeking Child Birthing Class
    Comment:  I delivered my second at NYP Lower Manhattan about a year ago. It was fine, not posh or anything, but like the previous responder, I had an awful experience with the lactation consultant there. I'm not sure if it's the same one, but the one I had also insulted me very carelessly, within minutes of meeting––I had just been through a challenging premature birthing situation so I maybe would have been less fragile under different circumstances, but it was sort of shocking coming from someone who is supposed to have expert knowledge of dealing with postpartum mothers. I still wish I had told her to leave, so I guess this is just a reminder that in any healthcare situation, you can refuse or request a different provider!
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  I didn’t get to the birthing center - but everything else was good. I highly recommend getting a private room if you can.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  We were in Labor & Delivery for 38 hours - it was complicated, but some of the staff made it more so with poor communication, especially around shift changes. We got a private room for two of the three nights in post-partum, though, and given the relative affordability of the price ($375 a day), that feels like a major silver lining.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Pre-Birth was wonderful fabulous nurses and caring staff. Huge room and wonderful care. Had emergency C-Section that also went good. Then had a shared room for the night and the Post-Birth nurses weren't as good and sharing the room was terrible. We got a private room for the next 2 nights and that was wonderful.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Fantastic medical team, especially the nurses. I was a bit frustrated by how long I had to stay after my c-section but they made it as pleasant as possible. I will say that the postpartum ward is quite small and not too modern — the benefit was that the care felt personal, the drawback was that some of the facilities (e.g. bathrooms) could do with an upgrade. That said, the private room was much, much less expensive per night that what friends paid at other hospitals in the city, and it's just over the Brooklyn Bridge, so convenient to Brooklyn without being in BK.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Small and shared recovery rooms, shared bathrooms are TINY, but I can't say enough wonderful things about all of the care-providers with whom we interacted. Despite dated facility, I will definitely use again should we have a second child.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Good! I got a private room. I had a scheduled C section and the operating room experience was positive, the anesthesiologists in particular were great at calming me down.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  The hospital itself and delivery rooms were great. The nursing staff was excellent. There lacked good lactation support.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Really strong service and care, amenities not as nice as other hospitals.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Was warned ahead of time that although my midwives have access to do births in the birth center, it's used as overflow for normal L&D and often not available. Sure enough, when I checked in the 1 natural birth room was not available. Spent my whole 3 hours of active labor trying to achieve the 15-minute uninterrupted "normal" fetal monitoring strip so was focused on that rather than relaxing/coping with the pain. I hemorrhaged post delivery and (after an unmedicated delivery) was given no meds before being catheterized twice and before entire fists and instruments were repeatedly thrust all the way up into my uterus past my torn perineum.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  No complaints, birthing process was quick and efficient. The hospital wasn't glamorous but it was adequate and I am grateful I didn't opt for a hospital that was further away.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Everyone was super nice and also super efficient but again, it’s a revolving door - too many patients and not enough time to get the kind of care a new mother needs. Also, the recovery rooms are extremely cramped and uncomfortable. I would not deliver there again.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  It was totally fine! Overall good experience
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I wouldn’t recommend delivering at this hospital. It’s a small hospital and they are typically over crowded. I labored in triage for an hour before being moved to a delivery room. My nurse was not helpful and clearly did not have experience working with women in labor without epidurals. She was focused on the monitor the whole time and wouldn’t let me change positions. Luckily my labor and delivery were quick. But the absolute worst part was after my daughter was born and had to be brought to the NICU due to some breathing difficulties. She was fine but because their NICU was full they had to transfer us both to a hospital uptown (NYP Cornell). My daughter was transferred quickly but it took them 8 hours to transfer me, which meant an extremely long separation between my daughter and I right after she was born. The experience was horrible and while I was waiting to be transferred no one at the hospital would give me updates or tell me what was going on with the transfer. They kept saying I would be transferred soon. Nothing throughout my pregnancy, labor, or delivery indicated my baby would have to go to the NICU, so this was a compete surprise to us. I also had no idea you could be transferred hospitals due to a full NICU but apparently this is relatively common at NYP lower. If I had to do it over I would have delivered at NYP Cornell uptown. My recovery experience there was fabulous and they have an amazing NICU.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Hospital was great in our experience. I spent almost 24 hours in the birthing room and it was clean and spacious and private. Great staff, willing to hear us out on questions and asks and always made sure not to pressure me into anything. Once you have the baby though you go to shared rooms and those are awfully tiny. A friend had told me about this so we requested the private room within minutes of our baby being born. Definitely worth the extra money to have my husband stay the night and having both of us together in our 1st night as parents, instead of just me, baby and someone else and their baby!
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I had a stellar experience. Every nurse I encountered was fantastic. I received exceptional care.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Hospital was overcrowded. I had to wait for hours to be seen before I was checked in for the birth. After birth, I was left in the recovery room for several hours by myself without my baby since there was no spare bed in the post partum ward (my poor husband spent most of that time going back and forth between our baby in the nursery, myself in recovery room, and our parents in the lobby!) This meant that even though I gave birth at 9pm, I was not in my own bed until 2am.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  The birthing experience at NYP-Lower Manhattan was great! The nurses and PAs during the delivery process were all super friendly and supportive. The delivery room was huge and comfortable. The post-delivery experience, however, is so-so for a number of reasons: there are very few private rooms, and if you have to share a room, they do not allow partners to stay overnight. Additionally, even though the hospital advertised lactation consultants when we were touring, they were nowhere to be found when we repeatedly asked for help. For some reason, the post-delivery nurses are not as friendly, but they do know what they are doing.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I delivered at New York Presbyterian - Lower Manhattan in July 2018. The labor and delivery rooms are very nice and spacious. Private postpartum rooms are given on a first-come, first-serve basis, so our room after delivery was shared. The shared rooms are tiny. There was barely enough room for a chair next to the bed for my husband. Also, partners are not allowed to stay overnight in the shared rooms, which made my first night alone with baby difficult. Our second night, we were given a private room and the experience was night and day. The private rooms are double the size of the shared rooms, with a pullout bed for partners, a mini fridge, and a private bathroom. The nurses in the postpartum wing were proficient and kind, but weren't able to give much one-on-one help. Unfortunately, our son had to be in the NICU for one night. While that was gut-wrenching, I will say that the nurses in the NICU were outstanding. They spent one-on-one time with me helping me to breastfeed, teaching me different holds, techniques for swaddling or burping, how to use the breast pump and all kinds of little things that were a huge help to a first-time mom. I was really grateful for them and felt way more prepared to take home our baby because of the help and attention they gave us.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  The nurses were fantastic, they taught me how to breastfeed. The rooms were totally fine.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  The birthing center wasn't an option since one room was occupied and the other was being used as a traditional L&D room, since one L&D room was closed due to construction. I ended up in a regular L&D room, which was spacious and well-appointed.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Birth rooms are huge and comfortable. Recovery only has 8 private rooms which are hard to come by. The shared rooms are quite tight, but manageable
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Good. I was induced. I felt supported and the birthing rooms were so big and (relatively) comfortable. Would recommend!
    Reviewed by 2017Review
    On 01-Jan-2018
    Subject:  NY Presbyterian Lower Manhattan
    Comment:  I delivered there on September 01 2017 via scheduled c-section. The care team was super friendly and helpful, it was one of my best hospital experiences. Since it was a holiday weekend, the lactation consultant was on vacation, that was my only complaint. Other than that, I highly recommend.
    Reviewed by 2017Review
    On 10-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I would recommend this hospital to others - the staff was helpful and friendly. If you deliver on a holiday weekend, make sure that a lactation consultant is on staff.Based on a September 2017 birthing experience.
    Reviewed by 2017Review
    On 10-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  The staff and facilities at NYP LoMa were great. I would highly recommend the nurses and the facilities here. The Birth Center rooms are lovely, however I ended up being in Labor and Delivery as after 24 hours of laboring at home, I opted for the epidural and they only offer nitris gas in the Birth Center. However, I was still able to have my baby delivered by my midwife, and she allowed many of the options available in the birthing center - delayed cord clamping, letting the baby labor down to +2 prior to pushing, delayed exams for bonding etc. This was my first baby and I plan on using NYP LoMa for ur next child in a few years.Based on a November 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Staff seems ok, most of the nurses were really nice (except for one). Anesthesiologist felt like he took ages to come attend to me but did a good job with my spine issues (have scoliosis so less of a straightforward process). The hospital is old, so the rooms are small - the shared room afterwards was terribly cramped with a thin curtain separating me from the next patient, and private rooms are first come first serve. Hospital encourages skin-to-skin right after delivery, breastfeeding. Can only delay cordcutting by a minute or two. Do not provide equipment like yoga balls or things like that if you want it.Based on a September 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  There is a birthing center at NYP, but it is absurdly easy to "risk out" of the facility. This happened to me because I ended up gaining 3 pounds to many during my pregnancy, which was by all accounts a very healthy one. The labor and delivery, post partum, and lactation nurses at NYP are fantastic, but the facility is cramped and, I thought, not very comfortable. There are very few private rooms, and the shared rooms are tiny. Bathrooms are kind of gross.Based on a October 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  The hospital was awful. I absolutely loved my practice, but I am considering switching simply because I disliked the hospital where they deliver. I labored in triage for 7 hours because they did not have a room available. After requesting an epidural it took over an hour for the anesthesiologist to arrive. The recovery rooms are super small and your support person/partner cannot stay the night. The waitlist for private rooms was so long I was told there was no way unless I was staying 3+ nights that I would get a private room.Based on a August 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  GoodBased on a August 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Staff there are wonderful but it’s a small hospital and both times I delivered was overcrowded and took a while to get delivery room. Also private rooms hard to get because only 5 of them.Based on a September 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Facilities need a bit of an update but the staff is really fantastic! Very attentive and always there to help and answer question, very caring and helpful. The hospital provides all you need for personal care during your stay including a blanket, shampoo, conditioner, toothbrush, lotion, etc. for you to take home with you. Make sure to go home with everything they gave you to use during your stay.Based on a October, 2017 birthing experience.
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