Entry Detail

    Jacqueline Bush, MD - Methodist, NYM Women
    Jacqueline Bush, MD - Methodist, NYM Women's Health Associates
    263 7th Avenue
    (718) 246-8500
    Park Slope

    Review and Rating

    Reviewed by 2017Review
    On 05-May-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Since I have Fidelis insurance through Medicaid I saw her at the end of my appointments, but mainly dealt with different doctors each visit. Which defeated the purpose of having a supposed main "OB"; especially since she wasn't even the one who delivered my daughter.Based on February 2017 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I had a great experience with Dr. Bush. I found her easy to talk to. I'll probably use her again. However, I do not like the front desk people at her office- they are unresponsive and rude. In addition, the waiting room time for each appointment was about an hour even if the Dr. visit itself was only 10 mins.Based on Jan 2017 birth experience
    Reviewed by Administrator
    On 21-Mar-2013
    Subject:  ISO high-risk OB affiliated with Methodi
    Comment:  We had a wonderful experience with Dr. Bush
    Reviewed by PSPMemberReview
    On 21-Sep-2010
    Comment:  After a series of traumatic experiences with this office, I feel obligated to post a review. Honestly, the office staff at Dr. Bush's office is the rudest and most insensitive that I could imagine, and, having worked with several OBs over the years, the worst by far that I have encountered. That the staff is not required to behave humanely toward patients speaks volumes about the practice. That said, I will share my specific experience. I am in my early 40s and high risk for several reasons beyond age, and I could no longer see the wonderful Drs. Worth and Mussali because they no longer take insurance after St. Vincent's closed. So, I needed a new high risk person when I found out I was pregnant and decided to try Dr. Bush because she's close to home. The first phone call should have served as enough warning to stay away, but I foolishly persisted. The receptionist offered me an appointment in THREE MONTHS and would not listen (and just spoke over me) when I tried to explain that I would need a cerclage, and that it is surgery that had to be done at 12 weeks, so I needed to be seen earlier. I took the appointment, and called back several times and was finally offered an appointment at 10 weeks, which, really, was still too late. One of the these phone calls included the receptionist yelling at me--yelling!--when I was calling about a threatened miscarriage. Such insensitivity at an OB's office is unfathomable. Then, the pregnancy started going downhill--bleeding, etc. I was seen in the Methodist ER, and the OB resident (from Dr. Bush's office) promised to set me up with a follow-up appt. with Dr. Bush. She did, so I took off work for the appointment, arrived at the office, and was told by the staff, very rudely and dismissively, that they had canceled my appointment because I "wasn't pregnant anymore." First of all, I was still pregnant, so this was very abrupt news to me. Second, no one had told me about the cancelation, and I had taken a day off work to be there in the late morning! Based on my bloodwork, which did not show properly rising HCG levels, they (who? the desk?!) had decided I was "no longer pregnant" and did not get to see Dr. Bush. I will never deal with such a horrid practice again, which has left me completely in the lurch with what ended up three weeks later as a miscarriage--having to go to the ER, etc., and, ironically, going to the ER at Methodist once again forced me to deal with the same office, and the incompetency they showed was shocking--the resident who saw me said the miscarriage was imminent, and then when the ER doctor called the OB dept., he was told that it was over and complete. So, my discharge papers were completely inaccurate, and I did not receive the proper aftercare. Sorry that this is ridiculously long, but the details are telling.