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    Mount Sinai Upper East Side
    Mount Sinai Upper East Side
    Street:
    One Gustave Levy Place, 1190 Fifth Avenue (between 98th and 101st Streets)
    Phone:
    212-241-6500
    Neighborhood:
    Bay Ridge
    .:

    Pros

    • Highly rated hospital
    • Excellent NICU
    • Excellent nursing staff
    • On-site lactation consultant

    Cons

    • Upper East Side location is far from Park Slope
    • Not ideal for natural childbirth (90% epidural rate); no in-hospital birth center
    • Small labor rooms

    Review and Rating

    Reviewed by 2020Review
    On 13-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  BIRTHING CLASS: Mount Sinai UES - We took the full day class. It was not great, but in order to get a tour of the hospital, you must pay for and attend a class. Obviously, none of that applies in a post-covid world.
    Reviewed by 2020Review
    On 13-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I felt like I got good medical care, but Mt. Sinai leaves a little to be desired. The nurses were very hit or miss (in particular, the nurse at my c-section was a "miss.") Overall, it was worth being at Mt. Sinai because the doctors I love deliver there, but it was only okay. I had one amazing lactation consultant and one not-so-great one. I was surprised that since this wasn't my first baby, I was pretty much ignored by the nurses post-partum. But I didn't feel that way the first time, so maybe they give their best care to first-time moms...
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  It is an older hospital for sure, and the care of the nurses was hit or miss, and the food was terrible. But, I wound up with an infection and I did feel taken care of. Getting a private room was key, and challenging for my husband to make sure we got, but it was so worth it.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  BIRTHING CLASS: I did one of the classes at Mt Sinai UES. It was good It was a good class, but I didn't know what I didn't know and I feel like I didn't ask the right questions because I didn't know to ask.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  My entire review is colored by the pandemic, and the fact that I had COVID (asymptomatic). I'm going to copy/paste the email I sent to Susan about it here, even though now some of it is dated:Our baby was born on 3/31 at Mt Sinai UES. I was COVID tested (standard for all laboring people) in triage, and my husband was made to stay outside for over an hour while I was in triage and admitted.They did their best. L&D was great - doctors and nurses and other staff were all amazing - and they kicked my husband out when I went to recovery. I felt like going home basically a day after delivery was hard - what I didn’t learn, what I didn’t get support on...I just don’t know. It was also hard when I was in so much physical pain and he wasn’t there to do things like pick up and change the baby. Or get my hair brush out of the bottom of my bag. Even though the nurses/staff were amazing, it would’ve been so much better if he’d been there.But my #1 hint for anybody who hasn’t delivered yet was that my husband was cold, outside, over an hour whilst I was in triage. Oh, and parking around there is atrocious bc of the Samaritan tent building setup, plus many garages are closed for COVID.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Mount Sinai UES intensive class - It’s a great class especially if you want to do it all in one day instead of over the course of a few weeks AND if you’re delivering there as it ends with a tour of the maternity ward. It’s a long day though, so come with snacks and water! We left feeling well informed.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Pretty good. We made sure to pay for a private room. Even so, I only stayed one night and preferred it that way as long as me and baby were doing well.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Overall fine to good. Some good nurses, some bad. At one point someone put a bag of antibiotics into my arm (not the vein) and that was upsetting. We also delivered right around the start of Covid so it was very surreal, and I can’t say I remember much.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Wonderful experience start to finish. I loved my nurses so much - I still think about them all the time. They took excellent care of me and my baby.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Extremely pleased with the team and quality of care at Mount Sinai UES. Excellent team of nurses supported the delivery, with constant attention pre, during and post delivery.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Birthing room itself was fine. One nurse was terrible, but thankfully went away after initial set-up. Nurse that was there for birth was amazing. Our private room was kind of gross. Felt dirty/old. Small.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I recommend Mount Sinai East. The labor and delivery ward was clean and the nurses were very kind considering that I gave birth during Covid. The pre-registration process was very easy and I was admitted to a private room for delivery promptly. My delivery room was spacious. I didn't enjoy the post-partum experience at MSE, but I believe that was mainly due to Covid requirements. My lactation specialist stayed with me for 5 minutes and didn't check on me. My partition of the shared room was minuscule and barely had space for my bed, small travel suitcase and son's bassinet. The food was edible and the shared shower reminded me of a camp ground. All that being said, the labor and delivery experience made up for the post-partum experience and I think a large part of the post-partum experience was due to Covid.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I recommend Mount Sinai East. The labor and delivery ward was clean and the nurses were very kind considering that I gave birth during Covid. The pre-registration process was very easy and I was admitted to a private room for delivery promptly. My delivery room was spacious. I didn't enjoy the post-partum experience at MSE, but I believe that was mainly due to Covid requirements. My lactation specialist stayed with me for 5 minutes and didn't check on me. My partition of the shared room was minuscule and barely had space for my bed, small travel suitcase and son's bassinet. The food was edible and the shared shower reminded me of a camp ground. All that being said, the labor and delivery experience made up for the post-partum experience and I think a large part of the post-partum experience was due to Covid.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Awesome nurses, good facilities, and overall supportive environment
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Wonderful experience, overall. My OB + MFM team were so hands on, thorough, and great during my whole stay. I had a bunch of issues (pre-eclampsia; IUGR) and I always felt I was in great hands with the team.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  The labor and delivery nurses were amazing. The maternity staff were good. It was during the pandemic so I couldn’t get a private room, I never had enough water and it was hard to get refills. But overall I felt safe and everyone was pleasant and helpful.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Great! During covid I couldn’t have felt safer or have experience more amazing care, including a nicu stay.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Nurses were so wonderful. I had to have a blood transfusion after I gave birth because I lost a lot of blood when my placenta wouldn’t come out. I had to stay in recovery overnight instead of in a room with my baby so that was quite traumatic. The nurses insisted that my baby be brought down from the nursery for a visit even though I felt like I was in such bad shape to hold her. Getting a private room is also a bit of a cattle call (first come first serve and the request can only be made at the front desk once you deliver the baby). We were able to get a private room and the nurses there were fine.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  We had a generally positive experience at Mount Sinai UES. The medical, was warm and welcoming, positive, and kind from the minute I checked in to the moment we went home with our new baby. As my child arrived at 10:59 p.m. on a Friday, it did take a while (about 2.5 hours) to wait for our recovery room, but I was so out of it and so excited at the same time that I did not mind the wait.Partners are not allowed to stay overnight, which meant after checking in and getting settled (around 2 a.m.), my husband left and slept for a few hours in the waiting area downstairs. The next two nights, he took the long subway ride back to our apartment in Brooklyn, which was awful because the Q wasn't running that weekend (MTA problem, not hospital, I recognize this).
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I had a positive experience there. The staff was very friendly friendly, calm, courteous, helpful with breastfeeding.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I had a positive experience there. The staff was very friendly friendly, calm, courteous, helpful with breastfeeding.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Fantastic staff especially nurses.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  My daughter was born completely healthy. However, I did not have a positive experience. My water broke in the morning, one day after my due date. There was meconium in the water. I went to the hospital to be tested for dilation but did not begin contractions. I did not want to be induced and had hoped my labor would begin naturally. However, I found the hospital environment incredibly stressful. They would not let me move around at all; I was forced to lie on back and have constant fetal monitoring. I could not even sit up in bed, let alone walk around or bounce on a ball. I was not offered a breast pump to stimulate contractions that way. Being made to lie on my back was incredibly frustrating and made the experience quite miserable. I also could not eat anything other than jello from the time I walked in the hospital (which was mid-morning) - despite not being in active labor. (Keep in mind, I actually gave birth at about 4am the next day!) Given those conditions, I think induction was inevitable (which, in fact, was the attitude of the doctors from the second I walked in the door).When my induced contractions began in earnest, I could not sit up in bed / get on all fours / stand up / turn on my side or really do anything physically to brace myself for the pain because the monitors could not pick up the fetus. I ultimately had to get an epidural to manage the pain. At some point I passed out from the pain and woke up because the fetal monitor was beeping. My daughter's heart rate was plummeting and I was having one contraction per minute with no relief in between. I heard the L&D nurse said that my belly was ""as hard as a rock"" and she cut off the pitocin. I will say that the L&D nurses were fantastic.If you deliver here, do yourself a favor and pack snacks. I snuck chocolate, almonds, and a banana when no one was looking. After I finally delivered at 4am, I was famished and there was no food in sight. By the time I got to my room (at 10am!), I was told that breakfast had already been served (!). Luckily an orderly managed to find some cheerios for me and a cup of orange juice. But seriously."
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Delivery rooms were small. Reserved a private room for my hospital stay. The nurses there were phenomenal. They were attentive. Would've like to have more personal attention with the lactation consultant.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  I was admitted on thanksgiving day and the hospital was really quiet. Everyone was very friendly and nice. The nurse who initially hooked me up to the IV put the port in my elbow, which later proved a bit inconvenient when I was moving around as the contractions intensified. An attending resident who checked me once and the epidural anaesthesiologist tried explaining things to me during intense contractions, which was pretty annoying. But they did patiently wait when I asked them to continue after it passed. The doctor who delivered our baby was great, Dr. Tang, and she was very enthusiastic and encouraging during my short pushing (30 min). The delivery nurse was also amazing. The postpartum nursing team was great- very helpful, kind and open to questions. I saw two lactation consultants- one was so so but the other (Catalina) was amazing. She and night nurse Michelle helped me so much with getting a good latch and position. Overall a great experience at Mount Sinai- I felt so taken care of while there I didn’t want to leave!
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  The nursing team was good, hospital was fine.
    Reviewed by 2019Review
    On 29-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Great. Clean, nurses amazing
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  All of the nurses and staff at Mt. Sinai were top notch. I felt my care throughout my stay was really caring and thoughtful. We ended up needing a consultation with a pediatric urologist who I didn't think had the most organized schedule (I waited three days to finally see him and get his assessment) but later when I did research on other ped urologists in the city he was considered the best so I appreciate that level of experts in their group.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Labor and delivery room excellent, postpartum room poor. The postpartum room was in desperate need of updates. Shared bathroom was disgusting (no other way to put it) and the sink was outside the bathroom next to my roommate’s bed. The labor and delivery nurses were great. Lactation support was minimal and somewhat confusing. Pediatrician at the hospital identified my daughter had a tongue tie and we had it clipped at the hospital which I’m glad we did so early.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Nurses were great, labor was great, roommate was not so great. If you can afford it, I'd get a private room.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Very happy with the hospital
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  I had both my kids at Mt. Sinai and was very very happy with the care. The nursing staff was wonderful. I felt that I was in competent hands both times. I had relatively straight-forward labor and deliveries, but did get an epidural both times and was very happy with how quickly it was administered. My only criticism is that the shared rooms suck. If you have the means to pay for a private room, I would do so. We did it with our first and it was lovely.
    Reviewed by 2018Review
    On 15-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  She was amazing and works in the hospital (on Catherine or Catherina hospital Lactation Consultant)
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Great facility and staff. The only criticism is the private rooms are ridiculously expensive. My baby needed to be in the NICU and the staff were very considerate and caring with my situation.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I was overall not happy with Mount Sinai. While the essential things were done, the postpartum nursing care was very inconsistent. They barely even checked on how my baby was feeding or doing in general. Maybe because this was my 2nd?Some of them were great, but some were awful. This sort of inconsistency was surprising to me. I had a much better postpartum experience with my first birth at Cornell, but the Village OB team was so amazing that it was worth delivering at Mt Sinai.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I was induced - so I had a fairly laid back experience. My labor room was ready upon arrival. We opted for a private room and I had no problem getting one. Some of the nurses were better than others - but the good nurses were angels.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Again brilliant. Although I was expecting a little more comfort given the prove of healthcare (I am European) but it was a normal hospital.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  7 out of 10 - I had to change rooms after giving birth 3 times. First room was crazy noisy, second room was falling apart (I opened the closet door to put my stuff inside and it fell over me!). Third room was ok and they gave us an upgrade with Central Park view because of all the inconvenience.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  My labor and delivery was fast. I had no time to take in the delivery room...it was fine and functioned exactly as it needed to...I delivered the baby. The staff was kind. I had a private room, which was bare bones. I think it is the last room there that has not been renovated.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  We had a great experience at Mt. Sinai East. There were a lot of patients that night but all of the nurses were very attentive and available to meet all of our needs.Based on a 09/17 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Overall we had a great experience at Mount Sinai UES. The staff was all very friendly and helpful and I felt my baby and I were well taken care of. It was a bit of a whirlwind - felt like a quick in and out. And only negative we was it was overcrowded. For our first night we ended up in a crummy overflow room because the maternity ward was full. But had a nice private room for night two.Based on a September 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  We had a great experience at Mt Sinai UES. The L&D and recovery nurses were all amazing. They were kind and supportive, helping us get breastfeeding off to a good start, and were especially helpful with my post-partum care. The hospital room was clean, staff we interacted with were nice, and they had sweet touches (a birthday cake for the baby, discharge gift bag with Honest Co & L'Occitaine travel size products, etc).Based on a October 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Great HospitalBased on a August 2017 birthing experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I was very happy with my delivery experience at Mt. Sinai East. The nursing staff were caring and helpful. The lactation consultants were great (very pro-breastfeeding environment). The nurses were respectful of my wishes around EBF, and bathing the baby (I wanted to retain the beneficial bacterial biome provided by a swab after exiting the OR for as long as possible). I had to have a gentle cesarean, performed by my doctor from Village Obstetrics, as my child was breech. They were able to perform delayed cord clamping, and baby was skin to skin in the OR -- essentially the gentle C was a great experience. All the attending staff in the OR were kind and efficient. Additionally, I need to eat gluten-free and my meals were easily accommodated. One tip -- do opt for a private room if possible. It will help immensely.Based on a September 2017 birthing experience.
    Reviewed by 2017Review
    On 16-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Satisfactory. Parts of the experience was sub par. Some nurses were great, some not so great.. I was lucky that I got breast feeding on track right away but they didn't have great lactation consultants or help if you needed it.Based on a July 2017 birthing experience
    Reviewed by 2017Review
    On 16-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I had a really great experience here. The intake was a little bumpy (partly my fault because I waited too long to go to the hospital and was in a great deal of pain by that point and not planning for a natural birth), but after that the nurses were all wonderful and attentive. They made me feel at ease, answered all my questions, and helped me with breast feeding. We did pay extra for the private room, which I think was absolutely worth it so my husband could stay overnight. Would highly recommend giving birth here.Based on a March 2017 birthing experience
    Reviewed by 2017Review
    On 16-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Had a posting experience here- they are more traditional/medical than birthing centers of course, but I found them to be very supportive of my working with a doula, skin-to-skin, water during labor, delayed cord clamping, and other requests. Nurses were very kind and skilled.Based on a July 2017 birthing experience
    Reviewed by 2017Review
    On 15-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I was very comfortable with the facilities at Mt Sinai (Upper East). They had lots of food options for my stay and the newborn/breastfeeding classes were useful as well. My labor had no complications but I was very pleased with all the staff and our treatment through labor. We were able to afford paying extra for a personal room and I would highly recommend if you can do the same. The privacy and extra space were very welcomed after a tiring labor.Based on a April 2017 birthing experience
    Reviewed by 2017Review
    On 05-May-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Very mixed. I had an epidural gone awry which led to an excruciating spinal headache. They were able to treat it, eventually but it took three different procedures. Very mixed nursing staff - some were entirely attentive and attuned and others were not great (which was especiayhard when I was suffering the spinal headache)Based on February 2017 birth experience
    Reviewed by 2017Review
    On 05-May-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Suffice it to say that I'll be going elsewhere for my next babyBased on July 2016 birth experience
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