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    Lenox Hill Hospital
    Lenox Hill Hospital
    Street:
    100 East 77th Street @ Lexington Avenue
    City:
    Manhattan
    Zip Code:
    10021
    Phone:
    212-434-2000
    Neighborhood:
    Manhattan
    .:

    Pros

    • Highly recommended medically
    • Great nursing staff
    • On-site lactation consultant

     

    Cons

    • Far from Park Slope
    • No in-hospital birth center. 
    • Not ideal for natural childbirth:  High epidural and intervention rate.

    Review and Rating

    Reviewed by 2020Review
    On 16-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  I had a really great experience at Lenox Hill. The triage into Labor and Delivery was quick and the L&D nurse who was with us a majority of my time was super kind and a big advocate for me when looking for the doctor or needing medications. They were soothing when vaginal delivery wasn’t going as planned. The nurses and staff were kind, helpful, and spent time with us as needed when recovering, which was super appreciated as first time parents. Food actually wasn’t that bad. We were in a double occupancy room, though were lucky and didn’t get a roommate the whole time.
    Reviewed by 2020Review
    On 13-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Excellent. Really incredible team from triage throughout labor, delivery, emergency c-section, every aspect of my care and my baby’s care was absolutely excellent. I am so grateful to every member of the team. I gave birth the first week of April, at the height of Covid-19 in New York City. The staff was constantly adapting to changing policies and needs, and I had a steady and peaceful experience while in their care. And the food is amazing. Cannot emphasize enough. Their food is excellent!
    Reviewed by 2020Review
    On 13-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Class was good for first time parents, informative
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Great- we were able to get a private room. Night nursing staff wasn’t as great as day time though. Wait times for scans at the hospital could be long too.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Pretty dated facilities, but excellent staff. Nursing staff was top notch - the sole reason I was able to avoid a c section.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  beyond expectations- especially the NICU and nurses. Everyone treated us with such care and our daughter was in such great hands for her 9 day NICU stay (I went into labor unexpectedly at 34 weeks). Highly recommend lenox hill for all labor and delivery aspects
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  They were great, from arriving at 4 am to delivering at about 7 am they were very supportive and helpful. And the food was really good too!!
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Good
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Great experience overall, but it's super expensive if you want any sort of private room. I even had a good lactation consultant there, which I hear is pretty uncommon at the hospitals.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Great! I was induced and everything went smoothly. I paid for a private room and got the same exact room for both kids.
    Reviewed by 2020Review
    On 12-Aug-2020
    Subject:  Review from the 2020 Birthing Experience Survey
    Comment:  Lenox Hill is worth the splurge for a private room if you're going to have a long stay (such as a C-section recovery) and want to really have space for yourself and for family to visit without restriction.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I also had to switch from a terrible OB to a better one and thus switched to Lenox Hill (Jan 2019 delivery). The experience was outstanding. I was lucky to be able to have an unmedicated birth, and the remarkable nurses made that calm and possible.I had unexpected cardiac issues (revealing a condition I never knew I had) and some serious stitching up after labour, the combination of which left me immobile. The transition and recovery nurses were outstanding, compassionate and showed me a lot of love. The lactation consultants were also brilliant.As someone who faced unexpected medical issues after labour, I can’t emphasise more strongly the importance of having a good OB. While nurses can vary in temperament and sometimes you risk a moody one, what really matters in the grand scheme of things is that mother and baby are healthy and safe. Your OB has a huge influence on that. You also can’t go wrong at Lenox Hill. It is a world leading hospital, with an excellent NICU. In my case, I got to be treated by one of the best cardiologists in the world who just appeared at my bedside in the delivery room (he operated on my heart successfully later).If you go to Lenox Hill, you really can’t go wrong.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I delivered at Lenox Hill about 2 weeks ago, after having switched OBs mid-pregnancy for similar reasons.The labor and delivery staff was exceptional. That said, I arrived 10cm dilated, screaming, practically crowning, and my water broke in the lobby. Thanks to my exceptional doctor, they were expecting me. I was admitted immediately and had a large staff attending to me who quickly gave me much needed emotional support (I was terrified and there was about a 30 min lag between me being admitted and my husband getting to enter due to the chaos), as well as an epidural which I needed badly.The chaos didn’t end there but the L&D nursing staff supported me the whole way, including a c-section, and through my recovery which was also a bit complex.The staff in the postnatal ward was good but more of a mixed bag. The lactation consultant was an alarmist—she basically observed us, got frustrated when she couldn’t help, and told us we’d have to be on a triple feeding plan (which would have been ok, but we are good without that). One nurse rambled about her methods and breastfeeding in a way that wasn’t helpful to me as a second time mom. Another was less attentive than I would have liked and didn’t retrieve my baby from the nursery at the time we’d agreed on. The rest were great (you will basically have a new head nurse every 12 hours and she will have a support staff) and very attentive.Being a second time mom helped. I assume having a doula you can call will help. I also called my pediatrician when I was confused about how to nourish my baby through the night when she ended up in a lightbox for jaundice, and I wasn’t sure if what the nurse was telling me was right (in the end it was).Overall, the experience was much better than I had with my first child at Columbia Presbyterian. For the most part, I didn’t wear a mask (I had tested negative 2 days prior), although my husbands and the nurses did so religiously. There were no positive Covid patients while I was there.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I delivered at Lenox Hill in mid-March, right before Covid hit. The delivery experience was wonderful, largely because I lovvvvvved my OB (Dr. Thiel at Tribeca Women's Health). The L&D nurses were amazing too. It might depend on what kind of a birth you're looking for. I felt strongly about getting an epidural, especially once I was in unbearable labor pain. The anesthesiologist did an amazing job with it -- it provided total pain relief but I could still feel and move my legs and had no bad side effects. My doctor turned off the drip when it was time to push so that I had some more sensation. The nurses on the recovery floor weren't as great as the L&D ones, but it wasn't a big deal.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I've delivered at Lenox Hill twice with Dr. Brennan (who is amazing if he's the OB you're thinking of switching to). First time was in 2014 and the second time was this year on literally the peak day of the pandemic. I also delivered in North Carolina in between the two births so have another point of comparison.In 2014, the L&D nurses were AMAZING, but the recovery nurses were meh. This was in part, I think, because they thought I was a difficult patient, which, to be fair, I probably was. I had had a c-section and was in a lot of pain as a first time mom and my roommate had the TV on all night and it became an issue because I couldn't sleep at all.This year, both the L&D nurses and the recovery nurses were just great. And they were operating in the middle of Covid and because of Covid my husband couldn't be there so I needed a lot of help. But everyone was super great. I actually think of my recovery nurse all the time and wonder how she is. There was one lady who was a bit cold and I think I remembered her from my 2014 experience. But the rest of the staff all went above and beyond.The food at Lenox Hill is great and they also have a nursery, which is a huge plus when you're an exhausted new mom and want to take a shower. If you've found an OB you like and he can advocate properly for you to a hospital staff, I do think that's the most important thing.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I gave birth at Lenox Hill in March 2018 and May 2020 and had great experiences there both times! My l&d nurse the first time has since retired but she had taught my birthing class and was wonderful. I really liked my L&d nurse the 2nd time but definitely didn’t lean on her as much since I had been through it before. I was induced both times- the first time because my son was measuring big and my doctor usually doesn’t want to go past 41 weeks and the 2nd time at 39 weeks because of Covid so we were in control of the situation. I also had an epidural both times so can answer questions about that if you’d like. Both times I was able to labor until 9 cm before I got the epidural and essentially got it for the pushing.With Covid, I’m not sure if this is still the practice but I went in the morning before my induction to get Covid tested at the lab 1 block away and my husband’s temp was taken when we got to Lenox Hill the day of the induction. I was negative but still had to wear a mask for all of labor, delivery and recovery unless we were alone in the room. Once in the recovery room we weren’t able to leave at all but we could still get delivery food (the food is great at Lenox Hill but we wanted something specific), the nurse just got it for us. We went home after 24 hours but if you wanted to stay longer you could. We didn’t feel pressure to leave but were eager to get out and pick up our older kid as soon as we could.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I delivered at Lenox Hill in March (the weekend we went into lockdown) and had a very positive experience. It was my first though, so I don’t have anything to compare it to. It felt very safe, even as information about the virus was changing hourly.My L&D nurses were AMAZING! A woman named Sharon was with me most of the time and she was so encouraging and very supportive of me wanting an Unmedicated birth. They will have anything you need, and I spent a lot of time on the bouncy ball. I was able to do wireless monitoring and move around the room a lot. You just have to ask, but everyone felt very accommodating. We brought our own LED candles and had playlists going, you can really make the room how you want it.I ended up wanting an epidural after 18 hours and Sharon made sure to really talk me through it to ensure that’s what I wanted – and I did!My OB was in and out while I was pushing bc he had multiple deliveries happening and I wasn’t thrilled with the resident OB in his place. But I think this could happen anywhere.After a 24 hour labor, I had to have a c-section and I felt like even that was handled so considerately. When we got to the OR, Sharon asked if I wanted to hear Beyoncé and she was able to turn some music on to distract me. It really meant a lot.I stayed in a private recovery room and thought the PP nurses were so great as well. For some reason the ones working at night did not seem quite as attentive but it wasn’t a big deal.My only negative experience was the day we were being discharged – it took forever and I just wanted to get home. Tensions were really revving up due to Covid and it seemed like there was a lot of misinformation. I’m sure they have their systems worked out now.I think it was a wonderful hospital and experience and I thought – If its good enough for Beyoncé and Chelsea Clinton, it’s good enough for me! :) I would definitely deliver there again.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I delivered at Lenox Hill on 6/27 and it was a great experience because of the nurses on staff. The labor and delivery nurses (Michaela and Naomi) were incredible and simply changed the entire outcome of my delivery. After a long, challenging labor, my doctor was convinced that I needed to have a C section. I had pretty much given up on pushing/laboring by that point, and even my husband reluctantly agreed that it was probably best to go for the c section. Michaela was my primary L&D nurse, and she’s somewhat new to the job, so she pulled in Naomi right after the decision to go for a c section was made by me and my doctor. Naomi was amazing. She believed that I could push the baby out and asked that I try a little longer. She then stayed the entire time and coached me, held my leg, fed me ice, etc., all while you could tell the dr didn’t think it was going to happen. Suddenly something changed and my dr was changing into his delivery gear, because Naomi was totally right, and the baby was coming out. It was a crazy experience but I am so grateful to the nursing staff for pushing back and advocating for me and my child, even more than I was willing to do myself. A c section is obviously not the end of the world, but I am so happy I didn’t have to go that route when I ultimately didn’t need to.I’m not sure what your doula means when they say the nursing staff is old fashioned - but I found them to be really awesome. I always hear that the PP nurses aren’t as good as the L&D nurses, but I really liked all of mine. I thought they were great as well- and it’s a totally different job than L&D. We did opt for a private room, so I’m not sure if that affected the experience.I’d be happy to answer any specific / additional questions you have. I would 100% deliver again at Lenox Hill. Mostly because of the nurses.
    Reviewed by 2020Review
    On 04-Aug-2020
    Subject:  Looking for recent delivery experience at Lenox Hill
    Comment:  I don't know how recent you're hoping for but I delivered both my kids at Lenox Hill (now ages 6 and 2) and had consistent experiences there. Both were unmedicated/natural childbirths. (I also had an unrelated surgery there in 2019 and had an excellent experience)I would say that it's a slightly fair assessment that the L&D nurses were slightly less accommodating. The two instances that led me to say this were 1) In my first delivery, I had labored at home a lot so when I got to the hospital it was nearly pushing time but my husband and I felt like maybe we got a bit of a brush off like, "Oh, you're a first time mom so you're probably exaggerating." But that being said, the tone changed immediately when I was examined by a doctor (a second year OB resident who was EXCELLENT - my OB didn't make it on time). 2) In my second delivery, I was absolutely incapable of sitting or laying down while laboring. However, to do the IV the L&D nurse insisted I needed to sit. I refused and she and my husband had a back and forth until my OB arrived and procured a L&D nurse who was capable of inserting the IV while I stood. But, that was it - which really weren't insurmountable inconveniences :)The maternity ward nurses though make up for any L&D nurse inconvenience in my experience. They are kind and gentle but fiercely protective. My younger child had to go to the NICU and I remember my main Maternity nurse treated me like I was family. I'm remembering specifically when I was called from my room to the NICU right as my (absolutely delicious) dinner had arrived so I could go breastfeed my son. So, I reluctantly left my dinner untouched (seriously, the Lenox Hill food is that good) and was gone for about 45 minutes. When I came back, the dinner had been cleared. The combination of post-partum hormones, my son being in the NICU, and the loss of my delicious meal sent me over the edge and I ended up aimlessly wandering the halls with tears running down my face crying, "Why would they do that?" (A low point, for sure, but hilarious looking back) Well, my nurse found me sobbing in the hall and went on a rampage. She brought up the kitchen head (who was also incredibly kind, patient, and apologetic) and worked with her to procure extra food and desserts. We never did find out who cleared my plate but I now just have really fond memories of a somewhat ridiculous incident in hindsight.With my first, I switched at 33 wks from a meh OB and have never looked back. It is SO worth it to have an OB that you trust. In my opinion, they should be a partner who knows your birth plan and will advocate like mine did so that any nurse who isn't with you on that plan can be replaced or convinced to come along for the ride. It was not my experience that the nurses were important figures in childbirth. It's my opinion from my experience that it's most important to advocate for yourself, for your birthing partner to advocate for you, and to be fully in sync with your OB on your plan. To me, everything else is auxiliary.Oh, and good food. Did I mention that Lenox Hill has really good food?
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  This time around (this is my second), I have to admit that I was a bit disappointed with the attention received (our first time at this hospital was amazing). The amount of time that lapsed from a request being made to getting that request fulfilled was lengthy. The nurses were nice and informative. I would just say plan on being a strong advocate for yourself and plan ahead. For example, if you think you may want pain medication at a certain time, ask for it 40-60 minutes ahead of when you think the current medication could wear off. It falls on you to push what you need and when. That is how I felt this time around.
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  Lenox Hill’s Maternal Fetal Medicine Center was always backed up with appointments and in the early pregnancy months it took hours to be seen for my appointment. Later on my appointments started on time. The actual birth was great- all of the nurses were wonderful and things went very smoothly. The hospital stay was good overall. We did find out that their policy is that a light has to be on in the room when the baby is in it- not conducive to sleep and recovery! Bring a sleep mask, maybe a night light!
    Reviewed by 2019Review
    On 22-Mar-2019
    Subject:  2019 Birth Survey
    Comment:  I can't say enough good things about the nursing staff at Lenox Hill. They were wonderfully supportive and responsive to anything I needed. When it was unclear if my doctor would make it in time, they were comforting and prepared me for the final push. The shared rooms are really tight so if it's in the budget to get a single room, I'd recommend that.
    Reviewed by 2018Review
    On 15-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Great. Very informative and includes a tour. Would recommend if delivering at Lenox Hill. NOTE: book months in advance for about a month from your due date. Only 1 class per month (in a Sunday), so they book up fast.
    Reviewed by 2018Review
    On 13-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  I was unimpressed with Lenox Hill. Intake took forever (which was less than fun while 5cm dilated), and the nurses who helped care for baby & me post-delivery were generally unhelpful. Hard to get their attention, disorganized, not particularly helpful getting us acquainted to baby care / mom's recovery care / breastfeeding, and made me feel like every time they walked in the room, we had to remind them who we were and what was going on.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Amazing experience. Would highly recommend requesting a private room on the 4th floor if you are able to afford. Lenox Hill does not pressure or guilt you into breast feeding if you have decided that is not your preference which was imperative for me. Appt wait for prenatal ultrasounds are ridiculously long and you can end up waiting an hour for a scheduled appt before they see you - this would be my only complaint.
    Reviewed by 2018Review
    On 09-Nov-2018
    Subject:  2018 Birth Survey
    Comment:  Lenox Hill had a large and diverse care staff, which led to some mixed results. I loved most of my nurses and doctors but had some small complaints with one or two, particularly when they gave advice or instructions that directly contradicted that of the nurse on the previous shift.I am glad my husband was able to stay with me overnight. The doctors and surgical team were excellent, and the food was quite good.My biggest complaint was leaving the hospital: we were escorted out by a volunteer who instructed us to use the patients' elevator. It took half an hour to arrive during which time there was nowhere to sit. We stood the whole time with our newborn, and by the time the elevator arrived, I was in tears and lying on top of my luggage in pain from both my c section and leaking spinal fluid. Both the volunteer and nearby receptionist did nothing more than cluck that the hospital really should add a bench next to the elevator. They also both suggested I sit down, then noted that there was nowhere to sit. No one offered a chair. This soured me to the whole experience.
    Reviewed by 2017Review
    On 09-Dec-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Very happy with Lenox Hill. I had both of my children there and it's worth the trek from Brooklyn. The nurses are fantastic. We had a NICU stay and everyone we encountered there were simply amazing also. Hospital is very clean. The private rooms on the 4th floor are pricey but spacious and have hotel-type catering available for you and your spouse/partner all day. There is also a lounge with free snacks, drinks, salads and sandwiches for you and your visiting friends and family if you opt for the private rooms on the 4th floor. Private rooms on the 6th floor are also expensive but cheaper than 4th floor with less amenities.Based on a August 2017 birthing experience.
    Reviewed by 2017Review
    On 16-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I had a private room (which was a benefit for me because I wanted my family to stay the night and this allowed everyone space without intruding on the privacy of someone else). The hospital and staff are attentive, compassionate, thorough, and detailed. Most importantly they are skilled at what they do and I consistently felt that I was in excellent hands and that my birth choices were respected and heard. I was very pleased with the hospital and would return.Based on a June 2017 birthing experience
    Reviewed by 2017Review
    On 16-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Excellent nursing staff. Very delicious hospital food.Based on a June 2017 birthing experience
    Reviewed by 2017Review
    On 15-Sep-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Very pleased with our experience at Lenox Hill. The nurses were helpful, warm and kind. They did all they could to help us create the birth experience we wanted.Based on a May 2017 birthing experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  My planned C section (breech baby) turned into an emergency C section when my water broke and there were some complications. The procedure went as smoothly as possibly, and all of the staff were professional and supportive before and during the surgery. On the maternity ward, I would say MOST of the staff were great and the food was surprisingly good. Thanks to the nurse who eventually gave me a compression garment - best thing ever for C section recovery! Of course, there's the usual flurry of nurses, aides, residents, then my own OB, lactation consultants, etc., so it's kind of alot to take in. Few complaints- I had a shared room (covered by GHI) and it was tiny! Barely room for me, the baby and husband, let alone an overnight bag or visitors. Also, I was struggling w/breastfeeding and met w/several LC's. None of them ever mentioned the possibility that it would be OK to give my baby formula. When I asked about that option eventually, the LC practically walked out of the room. So much pressure!Based on November 2016 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I ended up being hospitalized with pregnancy complications before giving birth, and then my daughter was in the NICU after that. I can't really say enough good things about most of my experience there: almost all of the doctors and nurses were so helpful, thoughtful, and really helped me get through a very tough time. The postpartum experience was rougher (hard to find a nurse at night, a bedmate with lots of guests at all hours that the nurses wouldn't kick out, etc.), but overall, again, they truly helped me immensely in a crisis and I cannot thank them enough for that.Based on July 2016 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Lenox Hill has a well run maternity ward. I had two uncomplicated deliveries there: one induced and the other I went into labor on my own. The nurses are all extremely nice and the nurse I had for my second delivery said she was relatively new and she'd been there for 5 years (most are well over 15 years at the hospital). They have birthing balls, peanuts (oval shaped balls for laying down), welcome your music or special set up. The nurses in the nursery and those that visit your room are extremely nice as well. They are positive, upbeat and willing to help. I had great experiences both times. Of course, there is the seriously expensive upcharge for a private room (I think $600/night). We were lucky the first time and happened to get a double room to ourselves; with the second baby, we had a shared room. It wasn't too bad, but definitely got us out of the hospital faster. The food at Lenox Hill is terrible!! But, there are plenty of options close by for your partner to run out and grab something. The drive from Brooklyn wasn't too bad but maybe we got lucky with traffic. Definitely make sure the professional photographer stops by your room! The newborn photos they take are gorgeous - and how efficient to get them done when you're at the hospital!Based on January 2017 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Lenox Hill has a well run maternity ward. I had two uncomplicated deliveries there: one induced and the other I went into labor on my own. The nurses are all extremely nice and the nurse I had for my second delivery said she was relatively new and she'd been there for 5 years (most are well over 15 years at the hospital). They have birthing balls, peanuts (oval shaped balls for laying down), welcome your music or special set up. The nurses in the nursery and those that visit your room are extremely nice as well. They are positive, upbeat and willing to help. I had great experiences both times. Of course, there is the seriously expensive upcharge for a private room (I think $600/night). We were lucky the first time and happened to get a double room to ourselves; with the second baby, we had a shared room. It wasn't too bad, but definitely got us out of the hospital faster. The food at Lenox Hill is terrible!! But, there are plenty of options close by for your partner to run out and grab something. The drive from Brooklyn wasn't too bad but maybe we got lucky with traffic. Definitely make sure the professional photographer stops by your room! The newborn photos they take are gorgeous - and how efficient to get them done when you're at the hospital!Based on January 2017 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  I delivered my first at LICH, which was a positive birthing experience but a no frills hospital. I would have happily delivered there again if they had not closed the hospital. I had heard a lot of positive about Lennox Hill so was expecting it to be much better and nicer than LICH. The positive - I had an amazing delivery nurse who supported me seamlessly though an unmedicated birth. She was obviously extremely experienced. A doula would have been superfluous in this situation. The negative - The post-partum nurses were a mixed bag. The rooms, unless you pay up for one of the single rooms or suites, are tiny (much smaller than they were at LICH) and old. I had to move rooms twice because the ceiling was leaking. They ask you to choose your meals but not once delivered what I ordered. I did not get to see a lactation consultant and the nursery service was not well organized.Based on July 2016 birth experience
    Reviewed by 2017Review
    On 17-Apr-2017
    Subject:  Review submitted via the PSP Birth Survey
    Comment:  Didn't like the hospital experience. Had a really bad experiences with a nurse and in general was not satisfy. Would not recommend this hospital.Based on 01/2017 birth experience
    Reviewed by 2016Review
    On 29-Oct-2016
    Subject:  Review submitted via the 2016 Birth Survey
    Comment:  Liked Lenox Hill much more than Mt. Sinai East (in 2013). Wonderful nurses and aides both day and night - in L + D and postpartum. Incredibly responsive. Listened to my wishes and followed them. Never ever rushed or pressured.Based on august 2016 birthing experience
    Reviewed by 2016Review
    On 29-Oct-2016
    Subject:  Review submitted via the 2016 Birth Survey
    Comment:  Although it's far from Brooklyn, the quality of the nurses and staff at Lenox Hill was very good and I felt happy with my care overall.Based on May 2016 birthing experience
    Reviewed by 2016Review
    On 15-Oct-2016
    Subject:  Review submitted via the 2016 Birth Survey
    Comment:  Recommend?Recommend with reservationsReview:I arrived on the morning of my induction and they did not have a bed ready for me, so they sent my husband and me off to wander the neighborhood for 4 hours. When we returned, we began the induction process via Cervidil. After several hours on the Cervidil, the L&D nurse determined that I was having too many contractions and the baby was under too much stress and we needed to stop the Cervidil. Once they pulled me off it, it became clear that the nurse and the attending physician differed in their opinions of whether or not the baby was really under duress. Still, they had shut down the Cervidil so they then proceeded to attempt to induce me using a Foley balloon. Unfortunately, this did not work either; the next morning I was still only 6 cm dilated, so my OB determined that I needed a c-section, which she performed that afternoon. Post-delivery, I found the care to be confusing and conflicting. Nurses would contradict each other and would fail to give me medicine on schedule. The lactation consultants-- whom I was not allowed to see until 24 hours after birth, by which point my son had already chewed up my nipples such that they were cracked and bleeding-- also contradicted each other and failed to warn me about issues I might have anticipated with feeding. The staff did provide a social worker and a psychiatrist when I expressed anxiety, but all in all I thought the postpartum care left much to be desired in terms of bedside manner and consistent advice.Advice:Go in with a plan about how you want to care for your baby and what kind of care you want for yourself, and make sure that you and your partner insist on the treatment you prefer.Member notes about insurance:Yes, they took my insurance. No issues yet.Based on a March 2016 birthing experience
    Reviewed by 2016Review
    On 15-Oct-2016
    Subject:  Review submitted via the 2016 Birth Survey
    Comment:  Recommend?Highly recommendReview:I found the nursing staff amazing. They were with me the whole time during induction and i was well monitored and taken care of. After delivery, the staff was so helpful when it came to caring for me and the baby. They all helped with breastfeeding and reassured me that i was doing fine the whole time. The rooms were also spacious and I was able to see visitors at all hours. They have 24 hour visitor hours.Advice:Make sure you ask how long it takes to get an epidural. I did not go to a closer hospital because i heard stories of women not getting requested epidurals in time.Based on a March 2016 birthing experience
    Reviewed by 2016Review
    On 15-Oct-2016
    Subject:  Review submitted via the 2016 Birth Survey
    Comment:  Recommend?RecommendReview:Labor and delivery was remarkable. Amazing! Comfortable, I was well-cared for, etc. The post-partum experience was terrible. It is not a baby friendly hospital and the nurses are not as supportive of breast feeding as they could be.Member notes about insurance:They are difficult and I got bills 18 months after my baby was born.Based on a January 2016 birthing experience
    Reviewed by 2016Review
    On 06-Feb-2016
    Subject:  Review submitted via 2015 Birth Survey
    Comment:  Very nice, supportive, attentive nursing staff. Birthing room was really nice. We paid for a private post-birth room, which, if you have the money (around $700/night), I highly recommend. Otherwise you are with a stranger and their baby, and their family who can come in at any time. The only negative experience I had was with the lactation consultant. She was very rude and abrasive, did not help me whatsoever and made me feel like a failure. If possible, bring in your own consultant. Recommend? Recommend Insurance: yes. took my blue cross blue shield.Based on a 2015 birth.
    Reviewed by 2016Review
    On 06-Feb-2016
    Subject:  Review submitted via 2015 Birth Survey
    Comment:  I was excited to give birth at Lenox Hill Hospital as it is a world-class hospital and I felt confident that I was in good hands. Overall, I was a bit disappointed. I was encouraged to fill out the registration paperwork at least 6 weeks ahead of time during the tour, and so I did. When I went into labor, my OBGYN office called ahead to let Labor and Delivery know I was coming. When I showed up, they asked me to fill out all the paperwork again while I was in pain and contracting...exactly what I thought preregistering would allow me to avoid. Moreover, someone at the registration desk asked me "did your doctor tell you why you're here?" It felt very disorganized and a bit crazy. I repeatedly told everyone while I was waiting that I was strep B positive, meaning I needed to get a round of antibiotics as soon as possible, and yet I waited and waited and waited to be checked out. My son was born with pneumonia, possibly caused by the Strep B. I would have appreciated a faster admitting process considering my condition. The delivery nurses were great. I did appreciate having a nurse with me the whole time. I loved having my own delivery room. I didn't realize until I left that the lactation consultants were not that helpful. They taught me one hold that I could barely sustain once I got home, and gave me no information on how to proceed once we were discharged from the hospital. Recommend with reservations Yes, they do take insurance. I haven't had any problems so far.Based on an August 2015 birth.
    Reviewed by
    On 22-Feb-2015
    Subject:   Based on a 2014 Birthing Experience
    Comment:  Member Review: I had a good experience delivering at Lenox Hill - the L&D nurses and residents were wonderful (they actually delivered my baby because I dilated so quickly my doctor never made it...) The nurses post-delivery were also generally very good. We did, however, have to wait for many, many hours after I delivered to get a room because they were so busy that day. I don't know how common that is. Do you recommend? Recommend Insurance details: Yes(Review submitted via the 2014 Birthing Survey)
    Reviewed by Administrator
    On 08-Jan-2013
    Subject:  Lenox or Methodist?
    Comment:  I gave birth at Lenox Hill so can only give you my experiences there. It is rated one of the best in the city and overall I had a wonderful experience there, partly because of my doctor and partly because of the hospital.To address some of your questions, if I had wanted they would have let me keep the baby almost 24/7 but I had an emergency c-section so I was really out of it some of the time. My daughter was also underweight and I needed a lot of help. They did not push formula on us but as I was not able to breastfeed (long story) it was necessary. They had classes while I was there that were informative and the place was clean and well staffed. I'm not sure what your issue about bathing is but as far as I know they only cleaned her when she came out, not after. Most of the nurses were nice but out of the maybe 20 I encountered there were 1 or 2 I wasn't fond of (law of averages would tell you this is normal). My doctor did try to let me have a vaginal birth but due to the babies weight (under 5 lbs) when I went in to full labor it was obvious the baby was in distress and I felt my desire for a VB was outweighed by her safety. As soon as the decision was made for the c-section everything went quickly and she was born without complications.
    Reviewed by PSPMemberReview
    On 23-Nov-2010
    Comment:  I highly recommend mine:Shereen Russell 212-570-2222Unfortunately she is affiliated with Lenox Hill, but she was amazing. I was 44 when I got pregnant and she helped me immeasurably, kept me relaxed, had great advice and when things started to go wrong toward the end she was the best.Great bedside manner. Delivered my daughter via c-section a month early and tiny and because of her advance work she didn't even go in the NICU (smallest baby at Lenox Hill to go home). She helped another friend of mine who hasn't stopped thanking me.