Membership Help

I Applied to Join and I Haven't Heard Anything

Unfortunately, access isn't instantaneous.  Park Slope Parents applications are reviewed every day.  If all of the information we need is in your application, we'll approve you within 24 hours, and you'll get an email telling you how to pay the membership fee.  Please note that our Yahoo! groups invitations are sent every 24-36 hours so depending on when your membership was approved and payment received, you may have to wait a few days or more to access the Yahoo! Groups.

 

If more time has gone by and you haven't heard from us, mayve one of the following is the reason:

 

- We approved you, but the message got caught in your spam filter.  Check your spam folder for an automated welcome message with instructions on how to pay the fee.

 

- You didn't complete your application.  If you're missing some info we need, we'll write to you and ask for it, but if you didn't put in your email address or mistyped it, we won't be able to.  Go to parkslopeparents.clubexpress.com and  check to make sure you filled in both the contact info and the "club questions."

 

- FORGET TO RENEW BEFORE YOU EXPIRED? If you renewed after your expiration date, you will probably be removed from our Yahoo! group and we’ll need to add you again.

 

If none of those situations is the problem, contact us and we'll figure it out and get your membership started.  Write to us at .

 

I'm Not Getting Any Emails

Here is a rundown of why you might not be getting any emails.

 

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I'm Getting Too Many Emails

Park Slope Parents Membership includes access to our two very popular emails lists - the Discussion/Advice List and the Classifieds List.  Both are very high volume. Between the two lists, a member can receive more than 100 messages a day.  For a lot of members, 100 extra messages in your inbox is too much of a good thing. 

 

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Downloading Your Membership Card

We are paperless: saving trees and reducing PSP's carbon footprint. Here are instructions for downloading your membership card  (for mobile phone instructions, click here)

 

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I'm Not Receiving Time Out New York Kids

 

All PSP members get a free subscription to Time Out New York Kids magazine. They pre-process addresses a few months in advance so depending on when you join it can take quite a while to get your first issue. The magazine is sent to you via US mail at the address you entered on your membership application. 

Note that when you sign up PSP will forward your name and address (NOT your email) on to Time Out New York.

 

Please allow 5 subscription months after your application is approved for your first QUARTERLY issue of TONYKids to arrive.   If you have not received it by then and you know that you entered your address correctly, write to " target="_blank"> .  Be sure to include your name and address in your email and tell them that you're a PSP member.  They'll help you out (fingers crossed).

 

About half way through your subscription you'll likely receive a "renewal" notice.  This is standard practice with magazines.  You don't need to do anything about renewing TONYKids other than to renew your PSP membership when your year is up.  TONYKids will automatically renew.

 

But it's been 6 months since I joined PSP & I still haven't received my first issue...

 

If it has been 6 months and you have emailed folks at TONYKids without reply contact PSP and we’ll try to nudge the process along.

 

How To Renew Your PSP Membership

Wanting to renew your Park Slope Parents membership?

 

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Frequently Asked Questions about Membership

THIS PAGE IS IN PROGRESS

 

I'm not getting any emails...

Not getting any emails? Find out what to do next HERE.

 

I'm getting too many emails...

Getting too many emails?  Read about changing your settings HERE.

 

I'm going on vacation.  How can I suspend my emails?

Coming soon.

 

Emails are going to the wrong adress.  What do I do?

Coming soon.

5Adding my spouse to Account? https://parkslopeparents.clubexpress.com/content.aspx?page_id=1&club_id=210589&item_id=3151 

 

Hardship Accounts https://parkslopeparents.clubexpress.com/content.aspx?page_id=1&club_id=210589&item_id=3164

 

Give the gift of PSP! To find out how you can give a friend or family member a PSP membership, please go HERE: http://www.parkslopeparents.com/index.php/membership-help-pspmain-683/gift-memberships

 

Top 10 FAQs about Membership Payments & Benefits

Top 10 Frequently Asked Questions about being a member of Park Slope Parents...

 

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What is a Tough Stuff Group?

Families need as strong of a support network as possible, especially when they're going through tough situations. The goal of our tough stuff groups are to connect members to a nurturing community that understands and can relate, personally

join any Tough Stuff groups HERE..

 

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